Accessibility Statement for Homeweb

This is an accessibility statement from Homewood Health Inc.

  • Include accessibility as part of our mission statement. 
  • Provide continual accessibility training for our staff. 
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Homeweb is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

At Homewood Health Inc., our primary goal is to ensure that our website and app are accessible to everyone, regardless of ability or disability, so there is equitable access to our health resources, care, and services.. We are committed to adhering to the principles of perceivability, operability, understandability, and robustness outlined in WCAG 2.2 AA accessibility standards. Our goal is to provide clear and understandable content, enabling seamless navigation and interaction, prioritizing simplicity and clarity in design, and ensuring compatibility with assistive technologies. Additionally, we prioritize the safety and well-being of our users by implementing measures to ensure safe usage, minimizing post-usage risks, mitigating pain and fatigue, and promoting emotional well-being. Through our dedication to accessibility and safety, we aim to create a digital ecosystem that is inclusive, user-friendly, and respectful of all individuals' needs and experiences.  

Feedback

We welcome your feedback on the accessibility of Homeweb. Please let us know if you encounter accessibility barriers on Homeweb:

Compatibility with browsers and assistive technology

Homeweb is designed to be compatible with the following assistive technologies: 

  • Google Chrome (Desktop - latest version, 
  • Android - latest versions) 
  • Mozilla Firefox (Desktop - latest versions) 
  • Apple Safari (Desktop - latest version, iOS/iPadOS - latest versions) 
  • Microsoft Edge (Desktop - latest versions) 

Homeweb is not compatible with: 

  • Microsoft Internet Explorer (any version) 
  • Microsoft Edge (Desktop - versions released prior to 2022)

Technical specifications

Accessibility of Homeweb relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML 
  • WAI-ARIA 
  • CSS 
  • JavaScript 
  • SVG 
  • VueJS 
  • Bootstrap 
  • jQuery 
  • Symfony

These technologies are relied upon for conformance with the accessibility standards used.  

Limitations and alternatives

Despite our best efforts to ensure accessibility of Homeweb , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Homeweb:  

  1. Third-party features, plugins, open-source libraries and tools, or externally embedded content: Platforms not developed and maintained by Homewood Health Inc. may not adhere to WCAG 2.2 AA accessibility standards because Issues with third-party features, plugins, open-source libraries, and externally embedded content may occur due to varying levels of consideration for accessibility, limited organizational control over these components, potential updates introducing accessibility issues, compatibility challenges with assistive technologies, and insufficient documentation or support. . Homewood Health Inc. strives to select the most applicable external technologies to deliver a high quality and accessible experience to our users. Reported issues will be addressed as promptly as possible on a case by case basis. Please contact Homewood Health Inc. for support if you encounter an issue.

Assessment approach

Homewood Health Inc. assessed the accessibility of Homeweb by the following approaches: 

  • Self-evaluation 
  • External evaluation 
  • Scanning of website using third party vendors and tools

Formal complaints

If you have any questions about accessibility or would like to report an access problem, you can us at 1-800-663-1142.

Formal approval of this accessibility statement

This Accessibility Statement is approved by: 

 Homewood Health Inc. 

Digital Solutions Group 

Director of Interactive, Director Product & Brand Design

Date

This statement was created on 14 May 2024 using the W3C Accessibility Statement Generator Tool.